Collection: FAQs

 

RETURN POLICY

Unfortunately, due to the nature of our business, we are not accepting any returns nor exchanges. Please contact us via email glowetery@glowetery.com with any more questions.

We do not allow order cancellations once an order has been placed!
However, we will gladly offer store credit if you no longer want your order to be shipped as we understand circumstances change.

SHIPPING & PROCESSING

Shipping is via USPS, UPS, and DHL and times may vary depending on where in the country you live.

Processing Time: Please allow 1-3 days for your order to be fulfilled. 

Shipping: Shipping is via USPS and UPS times may vary depending on your location. Please allow the standard 3-5 business days for your order to arrive

* Holiday season please add an additional 2 days for processing. If you are ordering gifts, make sure to order them 2 weeks in advance.*

 

ARE WE FDA APPROVED?

NO, WE ARE NOT FDA APPROVED.

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